We have confirmed that the problem lies with how Microsoft is handling their spam filtering; all emails sent from our servers to @hotmail, @live and @outlook email users are being sent properly and our mail logs show that the emails are being received by Microsoft’s servers.

While Microsoft relies on various authentication filters to determine if an email is spam or not, all of our servers meet their criteria – all email services include the use of SPF Validation, Sender ID Validation and DKIM (1024-bit keys) signatures.

We have also been fielding reports of non-customers having this problem so we are confident that this problem is not related to our mail servers’ reputation or standing.

The Solution?

We have found that @hotmail, @live, @outlook, @mts.net or @mymts.net email accounts will recognize and accept emails sent from an email address listed as a contact.

If you are trying to contact us from an @hotmail, @live, @outlook, @mts.net or @mymts.net email account, you must first save our email address as a valid contact for our responses to make it to your inbox.

Here is our Vcard

Download this file and open it up on your computer or mobile device. Having this contact listed in your email program will ensure that you will receive our responses.

The post Email deliverability problems to Windows Live users appeared first on Mezzo Host.

Now our smallest package (the Starter Package) includes a minimum data transfer limit of 50 GB, while our Business Package allows for 500 GB monthly data transfer.

The post More Data Transfer appeared first on Mezzo Host.

We updated Roundcube Webmail making it a better Webmail service with dozens of fixes for a variety of browsers. We also improved the spam filter which was already blocking out 99.8% of spam.

We updated MySQL to version 5.5.28, strengthened database security, and updated phpMyAdmin (database management) to version 3.5.3.

The post Minor Updates appeared first on Mezzo Host.

We will be updating our servers to PHP 5.3.19 and MySQL 5.5 on all servers. There may be intermittent connectivity problems with some databases during this scheduled maintenance window which should not last longer than one hour.

The post PHP & MySQL Upgrade appeared first on Mezzo Host.

Unfortunately this server module may cause minor conflicts for third party software such as WordPress and some e-commerce software. If you wish, you can disable mod_pagespeed all together, by adding this line to your .htaccess file.

ModPagespeed off

Adding that line to your .htaccess file will show whether mod_pagespeed is the cause for conflict. If the problem still exists, contact us.

The post Disabling Mod_Pagespeed appeared first on Mezzo Host.